Terms & conditions

PRICE -
All prices are indicated in Euro and taxes are included. The prices are noted next to each article, as clearly as possible. The Lysimaque company (represented by Franck Mazel) grants the right to modify its prices at any time (except for any paid order). Certain additional costs may apply if the client chooses paid options. We must also add the price of delivery.

 

PAYMENT -
The payments are made on the site itself, to finalize and validate the order. They are secure, thanks to the Paypal platform. Since the items are made to order and sold at a fair price, there are no discounts or sales organized.

 

DELIVERY -
After each payment, the customer receives an order confirmation by email. The articles are made to order, without stock. It is therefore takes a maximum of 15 days for orders to be completed. After this period, the package is sent (worldwide) thanks to Colissimo. The delivery costs are indicated in the cart, at the end of the order, depending on the options chosen. The delivery time is given for information only and cannot be guaranteed. Any reasonable delay cannot give rise to compensation or cancellation for the benefit of the customer. Transport risks are the responsibility of the customer.

 

RETURNS AND EXCHANGES -
Items purchased ready-to-wear, already made, can be returned within 14 days of receipt of the package, provided that the item has never been worn. Return costs are the responsibility of the customer. The customer will be refunded upon receipt of the returned item.

According to article L221-28 du Code de la consommation, the customer has no right of withdrawal (therefore exchange or refund) on items made to measure and personalized. However, do not hesitate to contact the company in the form provided for this purpose ("Contact").

 

PRIVACY -
The company Lysimaque undertakes never to communicate any of the information entrusted by the customer during the order.

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